Elizabeth McGee: Transforming Workforce Management by Redefining Staffing
Most Inspiring Business Lady to Watch, 2023
Elizabeth McGee, Owner/President of Workforce Management, leads a woman-owned staffing firm with a visionary approach. Under her adept leadership, Workforce Management has demonstrated a profound understanding of the market, consistently delivering exceptional staffing solutions. The company’s expertise spans across diverse sectors, including information technology, construction, accounting, office and clerical support, management/executive to middle management, manufacturing, engineering, government, logistics, medical, and project-based work.
Elizabeth’s strong commitment to diversity and inclusivity serves as a cornerstone of the company’s mission to build an inclusive workforce. Her business acumen and strategic planning have played instrumental roles in Workforce Management’s remarkable growth. With meticulous development of a robust business plan, Elizabeth exceeded the one-year business plan goals within just three months of operation, propelling the company to become a nearly four-million-dollar enterprise in its inaugural year.
Attributing her success to her character and unwavering belief in God, Elizabeth’s visionary approach has been integral to supporting the exponential growth of Workforce Management. She has fostered robust relationships with like-minded companies, facilitating growth in various areas, from sales and marketing to establishing a solid business infrastructure. This includes offering a range of health benefits such as three medical plans, dental, vision, and supplemental insurance, as well as a comprehensive 401(k) program and a professionally designed website.
Prior to founding Workforce Management (WFM), Elizabeth devoted two decades to the staffing industry. Her extensive experience revealed an opportunity to address a crucial need by applying her well-honed skills. Circumstances beyond her control led her to take a leap of faith and establish her own company, aligning with her deeply held values.
WFM’s emergence as a significant player in the staffing sector was propelled by past partnerships, unwavering commitment, and unwavering determination. The weighty responsibility of clients entrusting their businesses to secure top talent is met with resolute dedication. Additionally, it’s a unique privilege when candidates choose WFM as their platform to launch their careers. Elizabeth is deeply committed to fostering success for both employers and employees, reflecting the dual commitment of WFM in making a meaningful impact on the lives it touches.
Exploring the Strategies Behind WFM’s Rapid Growth
The accelerated growth of Workforce Management (WFM) and the achievement of its one-year goals in just three months can be attributed to a range of key strategies and factors. Firstly, the wealth of experience within the industry provided an advantageous foundation for understanding the market, clients, and potential candidates. WFM represents a culmination of years of successful endeavors in the staffing industry.
Secondly, the development of a meticulous and comprehensive business plan, guided by trusted professionals including the accountant, attorney, banker, and esteemed colleagues, enabled WFM to surpass its one-year business plan goals within the initial three months of operation. This remarkable feat propelled the company into becoming a nearly four-million-dollar enterprise during its inaugural year.
Moreover, the unwavering commitment to client and candidate satisfaction played a pivotal role. The provision of exceptional customer service and an unrelenting dedication to delivering value not only fostered client loyalty but also resulted in a substantial number of referrals. Effective networking and the establishment of strategic partnerships further contributed to our rapid expansion.
In the face of early challenges, resilience, adaptability, and a positive mindset were critical. Setbacks were viewed as valuable learning opportunities, and strategies were refined accordingly while maintaining a steadfast focus on the long-term vision. The ability to pivot swiftly and leverage insights derived from data were essential factors in our accelerated growth.
Unveiling the Core Values
At Workforce Management (WFM), the company culture is firmly rooted in a set of core values that drive the organization’s unwavering commitment to enhancing the lives of both candidates and clients. Integrity takes center stage, with a resolute dedication to upholding the highest ethical standards in every interaction. The commitment to transparency ensures that trust is built, as WFM maintains clear and open communication throughout the entire staffing process.
Excellence is an intrinsic part of the company’s DNA; WFM relentlessly pursues the most exceptional solutions, ranging from the recruitment of top-tier talent to the delivery of unparalleled service. Collaboration is fundamental to the company’s operations; WFM fosters a spirit of teamwork both internally and in partnership with clients, striving for synergy and collective success.
Empathy is the guiding principle at WFM, allowing the company to deeply understand the unique needs and aspirations of both candidates and clients. This empathetic approach enables WFM to craft staffing solutions that are tailor-made, offering an authentic fit.
Innovation is the driving force behind continuous improvement at WFM; the company leverages cutting-edge technology and industry insights to ensure it remains at the forefront of staffing solutions. Together, these core values shape WFM’s approach, ensuring that its staffing solutions go beyond mere placements, leaving a profound and enduring impact on the professional journeys of candidates and the success of clients.
Insights from WFM
In the staffing industry, especially in sectors like Information Technology (IT), construction, and government where WFM operates, several notable trends and challenges have emerged.
- Technology Integration: The IT sector is experiencing a growing need for specialized tech talent as digital transformation accelerates. Keeping pace with emerging technologies and integrating them into staffing solutions is crucial.
- Skill Shortages: The construction industry faces skill shortages, particularly in trades and specialized fields. Addressing this challenge requires innovative training and recruitment strategies.
- Government Regulations: The government sector operates within a framework of complex regulations and compliance requirements. Adapting staffing solutions to meet these demands while maintaining efficiency is essential.
- Remote Work: The COVID-19 pandemic has ushered in a greater acceptance of remote work. Staffing firms must adapt to this shift in workforce dynamics and offer flexible solutions.
- Diversity and Inclusion: Diversity and inclusion are increasingly vital in all sectors. Staffing agencies must prioritize diverse candidate pools and foster inclusive workplace cultures.
- Data Analytics: Utilizing data analytics for workforce planning and decision-making is becoming standard practice, enhancing efficiency and accuracy in staffing.
Elizabeth shares that navigating these trends and challenges requires a deep understanding of each sector’s unique dynamics and a commitment to staying agile and innovative in delivering tailored staffing solutions.
Staying Ahead in the Staffing Market
At Workforce Management (WFM), Elizabeth and her team place agility and adaptability at the core of their strategy, enabling them to meet the evolving needs of clients across diverse industries. WFM maintains a competitive edge through a set of key strategies:
- Market Research: The team continuously conducts in-depth analyses of industry trends and incorporates valuable client feedback to proactively anticipate changing needs. This approach ensures that WFM can align its services with emerging demands.
- Flexible Solutions: WFM’s unwavering commitment to providing customized staffing solutions means they can swiftly tailor their services to precisely match the unique requirements of each client.
- Technology Integration: Leveraging cutting-edge technology and data analytics is a cornerstone of WFM’s recruitment and workforce management processes. This technological prowess guarantees efficiency and accuracy.
- Talent Pipeline: WFM maintains a robust talent pool through ongoing recruitment efforts, enabling them to respond swiftly to client requests for skilled professionals.
- Client-Centric Approach: By focusing on exceptional customer service and cultivating strong client relationships, WFM gains a deep understanding of their clients’ evolving needs and can provide responsive solutions.
- Continuous Improvement: Daily meetings are conducted to discuss best practices and share innovative ideas. These meetings reinforce the collaborative work culture within WFM, ensuring that the team remains well-versed in industry trends, client preferences, and can build programs to tailor solutions to specific demands.
By expertly combining these strategies, WFM stays ahead in the staffing market, consistently delivering value to clients through flexible, tailored, and innovative workforce solutions.
Cultivating a Culture of Professionalism, Dedication, and Innovation
At Workforce Management (WFM), cultivating a culture of professionalism, dedication, and innovation is intrinsic to the company’s success. To ensure that the team shares and upholds these values, WFM employs several key strategies:
- Hiring for Cultural Fit: The company places a strong emphasis on carefully screening and selecting team members who align with its core values and mission. This initial alignment ensures that every team member shares a commitment to professionalism and innovation right from the start.
- Clear Expectations: WFM communicates transparent expectations and performance standards, granting team members the autonomy to take ownership of their roles and responsibilities.
- Recognition and Rewards: Outstanding performance doesn’t go unnoticed at WFM. The company recognizes and rewards exceptional work to motivate and incentivize team members to consistently deliver their best.
- Open Communication: WFM maintains open channels of communication, actively encouraging team members to share ideas and express their concerns. This approach fosters a collaborative and innovative environment. When the team assembles a group of bright and capable individuals on a foundation of trust and respect, it becomes evident that everyone is eager to contribute to the development of new programs. The team enthusiastically keeps everyone updated on industry trends and best practices, sharing a mutual commitment to a culture of continuous learning.
- Leadership by Example: WFM’s leadership team leads by example, consistently demonstrating professionalism, dedication, and a strong commitment to innovation through their actions and decisions.
Collectively, these strategies have been instrumental in creating and nurturing a high-performance culture at WFM, ensuring that the team remains aligned with the company’s values and dedicated to delivering innovative solutions to clients.
Inspirational Source of Elizabeth’s Values
Elizabeth’s values and beliefs are deeply rooted in the inspiration and guidance provided by her remarkable father, whose memory WFM has recently honored through the establishment of a scholarship. Her father was a valiant combat veteran who bravely fought in WWII and survived the harrowing Second Wave of Omaha Beach. Although she recognizes that owning a business cannot compare to the experiences of a combat veteran and the receipt of the Purple Heart, they share a common foundation of unyielding mental fortitude, unshakable determination, and unwavering resilience. Her father imparted to her the importance of embodying values such as integrity, an unswerving work ethic, fervent passion, and an unmatched love for God, family, and country. These principles continue to guide her personal and professional journey at WFM.