Few professionals in tourism and hospitality possess the rich blend of experience and enthusiasm that Malcolm Robinson brings to his role as General Manager of Chan Chich Lodge. With over three decades of expertise in some of the world’s most respected hospitality destinations, Malcolm’s leadership style has been shaped by a career that includes working in remote safari lodges and global operations. His exceptional background made him the ideal choice to guide the operations of Gallon Jug Estate, home to the iconic Chan Chich Lodge in the heart of Belize’s lush rainforest.

While his impressive career speaks for itself, it was the natural beauty of Chan Chich Lodge and the surrounding rainforest that truly captivated Malcolm and drew him to Belize. However, it was Bowen & Bowen’s visionary owner and CEO, Michael Bowen, who sealed the deal. The company’s unwavering commitment to its staff and the local community set a standard Malcolm admired and wanted to be part of. Since joining Bowen & Bowen in 2019, he has had the privilege of leading Gallon Jug Estate and overseeing the diverse range of operations under his stewardship—ranging from tourism and activities to coffee production, cattle ranching, and even the region’s renowned hot sauce operation.

At the helm of these varied ventures, Malcolm’s leadership ensures that each department—from hospitality and tours to agriculture and education—functions seamlessly, with an unwavering focus on excellence and profitability. His commitment to quality, operational standards, and community-driven success makes Chan Chich Lodge not just a destination but an experience that should be on every traveler’s bucket list.

Thriving in Belize’s Remote Wilderness

Malcolm’s extensive experience in managing operations in remote areas has shaped him into an innovative, resourceful, and adaptable leader. These qualities made his transition to Belize not only seamless but also a perfect fit for his management style. “Having worked with diverse cultures, each with its own unique challenges, my previous roles have thoroughly prepared me for this opportunity,” he shares.

However, he emphasizes that it’s not just the challenges that have made his journey worthwhile. “The company, the property, and the incredible staff here at Gallon Jug and Chan Chich Lodge make every minute of being here a rewarding experience.” Surrounded by the natural beauty of paradise, it is the development and growth of the staff that drives Malcolm to continually push for more. “Seeing how the team evolves and being part of that process is deeply fulfilling,” he adds. His past experiences have equipped him to handle the unique challenges of this role, and it’s the people and the environment that truly make the work meaningful.

The Founding of Chan Chich Lodge and the Bowen Legacy

When Malcolm recounts the origins of Chan Chich Lodge, it’s more than a founding story—it’s a tribute to vision, legacy, and the transformative power of purposeful investment. “In 1983, Bowen & Bowen acquired the Belize Estate & Produce Company Limited (BEC), a neglected, foreign-owned entity with a complicated past,” he explains. That moment marked a turning point in Belize’s corporate history, as Sir Barry M. Bowen, KCMG, negotiated the landmark acquisition, making BEC Belizean-owned for the first time in more than a century.

At the time, Gallon Jug was largely uncharted wilderness. It was in the mid-1980s that Sir Barry led an ambitious expedition into the dense, near-impenetrable jungles of northwest Belize to explore the Gallon Jug Estate. What began as a mapping mission turned into something far more extraordinary. Guided by Tenico, an old chiclero who recalled a place known as “Santa Maria,” the team unearthed something unexpected. Nestled beside a creek called Chan Chich—meaning “little bird” in Maya—and surrounded by jungle-covered hills, they had stumbled upon a previously undocumented archaeological site.

That discovery sparked the creation of Gallon Jug Agroindustry (GJA), which has since evolved into a multifaceted venture focused on sustainable agriculture and eco-tourism. To preserve the integrity of the site and prevent looting, Chan Chich Lodge was established right on the plaza of the ancient Mayan city.

Today, the Lodge is a benchmark in world-class eco-tourism. Blending luxury with authenticity, it offers an immersive Belizean experience—where the thrill of wildlife, the depth of Mayan culture, and the serenity of pristine rainforest converge. Guests at Chan Chich can explore over 30,000 acres of protected estate land, rich in biodiversity and archaeological wonder. From birdwatching and wildlife tracking to waterfall hikes, community visits, and artisanal coffee tours, the lodge serves as a sanctuary for both adventure and introspection.

Farm-to-table cuisine, locally sourced ingredients, and a dedication to conservation define the experience. Whether unwinding in a hammock, meditating beneath the stars, or trekking through ancient trails, visitors find not only rest, but also connection—to nature, to heritage, and to something far greater than themselves.

Commitment to Belize’s Rainforest

Sir Barry Bowen’s vision extended far beyond the creation of an eco-lodge—his true legacy lies in the protection of Belize’s rainforest. That legacy lives on powerfully today through his son, Michael Bowen, whose continued commitment to conservation helped realize one of the most significant environmental milestones in the region: the establishment of the Belize Maya Forest Trust. Encompassing 550,000 acres of pristine tropical jungle, this trust surrounds Chan Chich Lodge and the Gallon Jug Estate, securing one of Central America’s most biodiverse ecosystems in perpetuity.

What sets Chan Chich Lodge apart is not just its setting—carved into the plaza of an ancient Mayan city—but its unique position as the only lodge located within this vast protected rainforest. Guests here are not just visiting a lodge—they are stepping into a living conservation success story, one where every stay contributes to the preservation of irreplaceable flora, fauna, and cultural heritage.

Malcolm, in his role as General Manager of Gallon Jug and Chan Chich Lodge, speaks with both humility and pride when reflecting on his involvement:

“I was privileged to have been part of the initial negotiations and strategic planning for this historic initiative. To see it realized—to know that future generations will experience this untouched wilderness—is one of the most meaningful chapters of my career. I am honored.”

This bold conservation effort ensures that Chan Chich Lodge remains not only a world-class destination, but also a beacon of sustainable tourism—where protection of the land and the people who steward it are woven into every guest experience.

Celebrating Longevity and Wisdom

Malcolm’s leadership philosophy is grounded in humility, consistency, and shared growth. For him, effective management isn’t just about applying standard principles—it’s about fostering a cohesive team where every individual feels valued and empowered. At Chan Chich Lodge, this philosophy is brought to life by a remarkable team, many of whom have dedicated decades to the property.

“Some of our team members have been here for over 30 years,” Malcolm reflects. “That kind of longevity speaks volumes—not only about their commitment, but about the culture we’ve built together. The combined operational experience here is simply unmatched.”

Yet for Malcolm, leadership is not a one-way street. “While I see it as my responsibility to help each team member grow, thrive, and find joy in their work, I am just as much a student. I learn from them every single day. Their wisdom, resilience, and deep connection to this land enrich my own journey.”

In the heart of Belize’s rainforest, management is more than process—it’s partnership. Malcolm leads by building trust, nurturing potential, and honoring the deep human fabric that holds this iconic eco-lodge together.

Explore the Heart of Belize

Chan Chich Lodge offers an experience unlike any other in the world, uniquely situated within 30,000 acres of pristine wilderness and surrounded by an additional 550,000 acres of protected rainforest. As the only lodge built directly within an ancient Maya plaza, it carries a profound sense of history and sacredness. Guests often speak of the powerful connection they feel to the land and to the ancient Maya civilization whose presence can still be felt in the atmosphere. This unparalleled setting provides not only a deep cultural immersion but also exceptional wildlife viewing opportunities that are rare elsewhere.

The lodge is widely recognized as one of the top wildlife destinations in the Americas, particularly renowned for its remarkable biodiversity. Visitors can expect to encounter over 376 species of birds, making it a true paradise for birdwatchers. What truly sets Chan Chich apart, however, is its population of all five wild cat species native to Belize: the Jaguar, Puma, Ocelot, Jaguarundi, and Margay. The possibility of spotting a wild jaguar in its natural habitat is an extraordinary and emotional moment for many guests—an experience that remains unforgettable. Chan Chich offers some of the highest chances to witness this elusive creature, whether on daily guided tours, walking trails surrounding the lodge, game drive safari vehicles, night drives, horseback rides, or even while checking trail cameras with expert guides.

The combination of ancient history, remote natural beauty, and immersive wildlife experiences makes Chan Chich Lodge not just a destination, but a profound and transformative journey into the heart of Belize’s wilderness.

A Harmonious Escape

Malcolm shares that Chan Chich Lodge is a model of how luxury and sustainability can coexist in harmony with nature. The lodge’s accommodations are thoughtfully designed using natural materials that blend seamlessly into the surrounding rainforest, offering guests comfort while maintaining a low environmental footprint. Sustainability is deeply woven into daily operations—60% of the produce served comes directly from the on-site Gallon Jug Estate, while the remaining 40% is sourced from nearby farmers and regional markets. This farm-to-table approach not only ensures the highest quality cuisine but also supports local communities and reduces the carbon footprint associated with food transportation.

Beyond its operations, Chan Chich Lodge is actively involved in conservation efforts. Situated within a critical ecological corridor, the lodge plays an essential role in preserving biodiversity in the region. It supports the protection of endangered and vulnerable species such as jaguars, pumas, and Baird’s tapirs by maintaining undisturbed wildlife corridors throughout the surrounding forest. In partnership with the Belize Maya Forest Trust, Chan Chich promotes long-term sustainable practices and works to safeguard the cultural and natural heritage of northwest Belize. This unwavering commitment to conservation makes the lodge not only a luxury destination but also a steward of one of the most important ecosystems in Central America.

Award-Winning Commitment to Conservation and Community

Malcolm shares that Chan Chich Lodge has received notable recognition for its unwavering commitment to sustainability and conservation. Among its accolades, the lodge was proudly shortlisted for several prestigious categories at the World Sustainable Travel & Hospitality Awards, including Leading Sustainable Cultural Heritage Project and Leading Sustainable Community Engagement Programme. These honors not only celebrate the lodge’s innovative approach to eco-tourism but also solidify its reputation as a trailblazer in the industry.

Such recognition validates the team’s tireless work in preserving natural ecosystems, supporting local communities, and offering guests an authentic, responsible travel experience. More importantly, these accolades elevate the Chan Chich brand on a global scale, attracting like-minded travelers who value purpose-driven travel. As a result, they continue to strengthen the lodge’s influence and leadership within the eco-tourism sector, inspiring other hospitality ventures to follow suit. 

A Legacy in the Making

Malcolm envisions the legacy of Chan Chich Lodge continuing to evolve as a beacon of sustainable tourism and conservation in the coming decade. Looking ahead, the lodge is committed to expanding its conservation initiatives, further protecting the biodiversity of the surrounding rainforest while playing a more active role in preserving endangered species and fragile ecosystems. A key focus will be deepening its engagement with local communities—empowering them through education, sustainable employment, and cultural preservation.

Chan Chich Lodge also plans to elevate its eco-tourism offerings by introducing immersive, educational experiences that allow guests to connect more deeply with the land, wildlife, and history of the region. Through strategic partnerships with conservation organizations and environmental educators, the lodge aims to inspire and cultivate a new generation of eco-conscious travelers and stewards of the planet. As it continues to lead by example, Chan Chich Lodge remains dedicated to honoring its roots, protecting Belize’s natural treasures, and ensuring its legacy endures for generations to come.